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Current Volunteer Opportunities


We have a wide range of volunteering opportunities all year round, however at present we are especially looking for volunteers in the areas listed below: 

Food & Drink Opportunities

A chance to be a part of delivering our Museum events programme.

You'll be supporting our Food & Drink team to ensure the smooth running of food and drink outlets during  Museum events.

If you'd like to be involved, please download an application form.

We're looking for some who would like to gain experience volunteering in a busy catering operation.


Based in the back kitchens, you'll be supporting our Food & Drink team tackling various tasks, including cleaning and getting involved in food preparation.

If you're interested in this role please download an application form.


Retail and Customer Service Opportunities

We are looking for volunteers to support our Retail & Admissions team to deliver an exceptional visitor experience in our retail outlet and admissions desk.

/media/expandable_text/library/museum-entrance.pngIn this role you will gain valuable experience in customer service and become part of and make a valuable contribution to the Museum's team.

You will be involved with 'Meet & Greet' activities; providing a warm welcome to our visitors and helping to deal with enquiries.

To apply please download an application form.

Visitor Engagement Opportunities

/media/expandable_text/library/locksmiths.jpgWe are currently looking for  a volunteer to help with  demonstrating activities to schools and general visitors at our sister Museum, The Locksmith's House in Willenhall.

To apply for this voluntary role please   download an application form.


Volunteer Groups at BCLM


Friends of President

Friends of President support the Museum by looking after and operating President – one of the world’s only restored coal fired steam powered narrow boats – and its unpowered butty boat Kildare.

Read more

/media/expandable_text/library/knit-&-natter-1.pngKnit & Natter

Our Knit & Natter group meet bi-weekly to support our costume department, by knitting away whilst having a natter and making new friends. 

Read more

The Steam Team

The Steam Team get stuck in to such tasks as repairing and restoring machinery, preparing for events, and even performing demonstrations to our visitors.

Read more

/media/expandable_text/library/motor-vehicle-grp.pngThe Black Country Motor Vehicle Group

The Motor Vehicle volunteers meet on a fortnightly basis at the Museum to help maintain and restore the Museum’s collection of vintage cars and motorcycles.

Read more


The Black Country Museum Transport Group

The Group is responsible for the operation of the trolleybus system at the Museum and maintains the overhead wire system.

Read more

Contact us

If you have some spare time and would like to be involved, we’d love to hear from you:

How to apply

You can view our current opportunities to find a role that may be of interest to you. If you’d like to apply, please download an application form and send it to us via email:  or  post: People Administrator, Black Country Living Museum, Tipton, Dudley DY1 4SQ.

In your application form, please make sure to let us know your area of interest so we can determine whether we have a suitable opportunity available for you.

The application process

Once you have sent an application form to us, your details will be passed on to the relevant Team Manager who will then assess your application. Once this information has been passed on, please allow two weeks for the manager to carefully review your application and determine whether we have the right opportunity for you.

You may be invited to come in for an informal chat with a member of the team, but don’t panic – this isn’t a job interview. We like to use this time as a ‘get to know you’ session. We will talk to you about the role we have in mind and you can ask us any questions you may have about volunteering with us.

Training and getting started

Ongoing training and support is available for the duration of your volunteering. We make sure that each person is happy with their role, responsibilities, and training before beginning their volunteering. Our training process is as follows:

  1. Formal Induction to BCLM – during this 30 minute induction, your nominated role coordinator or the Volunteer Manager will give you a guided tour of the site making sure to point out notable places, as well as showing you to your specific volunteer role area/station. You will also be given a Volunteer Handbook which includes all paperwork relevant to your specific volunteer role, including health and safety information that you need to be aware of while volunteering with us. If costume is required for your role, you will be taken to our costume room to be measured (costume to be collected on first ‘solo’ day of volunteering).
  2. Training/Buddy Session – Once you have received your induction, you will be invited to come in for an initial training session with either an experienced member of staff or fellow volunteer who will train you on all aspects of the role. Training will differ depending on the nature of the role, but if at any time you are unsure or would like to be taken through something again, please let your nominated role coordinator or the Volunteer Manager know so we can arrange further training for you (we may ask you to come in for a second training session for this).
  3. First day (solo session) – Once you are comfortable with the role and are happy, we will agree when you’ll come in for your first volunteer session. Everything you have learnt so far will be put into practice. There is a Duty Manager on site every day, and you can always go to your nominated role coordinator or the Volunteer Manager if you’d like any further support.
  4. Trial Period (first three months) – training at your own pace. We offer ongoing training as appropriate to your role and individual needs.
  5. Congratulations – Once all of the above has been completed, you are then a fully-fledged member of the BCLM Volunteer team. 

Hear from our other volunteers and watch  videos following  a day in the life of a volunteer   including interviews about their roles here at BCLM


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