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Jobs at the Museum

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Have the best of both worlds

Our Museum is a unique place, both for our dedicated staff and our many visitors.

Our aim as a Museum is clear, but equally clear is the importance we place on our staff; without whose knowledge, experience and passion we wouldn’t be the success we are.

Whether you are looking for a career specifically in the museum or charitable sector or one of the professions, the Black Country Living Museum has many things which set it apart from other organisations.

What we can offer you

Along with our competitive benefits such as generous annual leave allowance (plus a buying and selling annual leave scheme),   occupational pension scheme, enhanced sick pay, staff discount scheme, subsidised food and drink, voluntary Health Cash Plan, Child Care Voucher Scheme and free entry to numerous other local attractions, we offer an environment which encourages development, empowerment and personal responsibility. 

Current Vacancies

Become a Trustee

The Museum wants to continue to strengthen its Board of Trustees with up to four appointments over the next 18 months.  We are particularly keen to increase the diversity of our Board, including the appointment of young Trustees (18-25 yrs).

Becoming a Trustee provides a challenging, rewarding and enjoyable opportunity to get involved and play an active, but strategic role in something that matters to you.

If you would like a confidential discussion about becoming a Trustee with the Chair or Chief Executive, please contact the Museum on 0121 521 3513 or jo.turner@bclm.com.

Please download the below PDF guide for more information about becoming a Trustee. 

Please apply in confidence by submitting your Curriculum Vitae, with a brief covering letter highlighting why you want to be a Trustee, to newtrustees@bclm.com.

Please complete the separate Declaration of Eligibility form and Trustee Recruitment Monitoring Questionnaire (below) to enable us to monitor the effectiveness of our selection policy and processes, so that we can ensure selection is carried out fairly.

Many thanks for your interest in the Museum.

Food & Drink Manager (Fish and Chip Shops)

We are looking for Food and Drink Manager to manage the Museum’s fish and chip shop operation, delivering excellent customer service, quality of food, and a smooth operation, whilst ensuring maximized financial performance.

Salary: £21,000 – £23,000 per annum,  dependent on experience

Closing date: 5pm, Wednesday 2 October 2019

Multi-skilled (Plumber)

We are looking to recruit a versatile individual to fulfil a new essential position as the role of Multi Skilled (Plumber) within our Historical Maintenance Team. This is a unique opportunity to join a successful well-established heritage attraction.

An ideal candidate is self-motivated, has good communication and teamwork skills, embraces an engaging and adaptable approach, and is IT literate.

The successful candidate would be involved in day-to-day reactive and planned maintenance operations in an ever-changing environment, ensuring a pleasant and valued experience to visitors on site. Occasional weekend working may be required.

Hours: Full-time, 39 hours/week

Salary: c. £24,000 per annum.

Closing date: 5pm, Wednesday 25 September 2019

 

Food & Drink Supervisor

To lead the Workers' Institute café, ensuring the professional operation and delivery of a quality, fresh, local and seasonal food and drink offer. To deliver excellent standards of customer service; enhance presentation and maximise sales.

Closing date: 5pm, Sunday 6 October 2019

 

Casual Retail and Admissions Assistants

The Museum is looking for casual Retail & Admissions Assistants to support our existing team during our peak times of the year, particularly over school holidays and events. You'll be helping to provide an optimum level of front-line customer service and efficiency in the operation of retail and admission sales. We are looking for enthusiastic individuals with previous experience in a retail and sales environment, who are confident in interacting with the public and can work well in a team.

If you would like to apply, please follow the below guidance, making sure you detail how you meet the person specification criteria stated in the job profile.
Please note, we are recruiting on an ongoing basis so there is no closing date for this opportunity.

 Applicants will need to submit an application form. Please see details below.

If a sufficient number of candidates are successful in this role then it may be removed from the website without prior notice, therefore applicants are encouraged to apply as soon as they can.

 

Duty Manager (Part-Time)

Hours: 16 hours a week annualised.
Salary: c. £26,000 pro rata per annum.

These are exciting times for Black Country Living Museum, with record-breaking visitor attendance and an increasingly popular events offer. Due to this success, we are looking to recruit a part-time Duty Manager who can ensure the day to day delivery of an exemplary and safe visitor experience.

Joining our existing team of Duty Managers, we’re looking for someone with first rate interpersonal and customer service skills, who can multi-task and keep calm under pressure.

Responsible for ensuring the safe and effective day to day operation of the Museum, our Duty Managers are important to the Museum’s continued growth as a thriving heritage business.

If you have experience of duty managing within a busy, customer-facing environment, have the ability to problem solve and make quick, sound, decisions , we would love to hear from you.

Regular evening/weekend work will be required in line with the Museum’s core opening times and events programme.

Closing date:   Friday 4 October  2019 at 5pm

Applicants will need to submit an application form. Please see details below.

Casual Food & Drink Team Members

The Museum is looking for casual Food & Drink Team Members to support our existing team during our peak times of the year, particularly over school holidays and events. You'll be helping to provide excellent customer service and deliver a successful food and drink offer to our visitors.

If you would like to apply, please follow the below guidance, making sure you detail how you meet the person specification criteria stated in the job profile.
Please note, we are recruiting on an ongoing basis so there is no closing date for this opportunity.

If a sufficient number of candidates are successful in these roles then they may be removed from the website without prior notice, therefore applicants are encouraged to apply as soon as they can.

 

Volunteering Opportunities

/media/expandable_text/library/volunteer.jpgWe currently have a wide range of volunteering opportunites all year round

For other volunteering opportunities visit our   volunteering pages

Work Experience Placements

/media/expandable_text/library/apprentice.jpgThe Museum offers a limited  number of unpaid work experience opportunities, from front of house placements in our demonstrated workstations, food and drink outlets and retail and admissions visitor centre, to administrative and support function placements.

 If you are interested in applying for a work placement, please complete the   Work Experience Placement Form  and email to our HR Team,   jobs@bclm.com

Please note that we receive a high volume of work experience requests and we are, unfortunately, unable to accommodate them all.

If you require assistance in completing the form, or need to make your application in an alternative format, please contact our HR Team on 0121 557 9643 or email   jobs@bclm.com

Applying for Jobs at BCLM

For the full job profiles, please click on the job title links above. 

If you are interested in being a part of the Museum and wish to apply for one of our current vacancies, you will need to complete an application form (unless otherwise specified) and send with  a cover letter detailing why you would be suitable for the post .

Download the Job application form below:

Be sure to read the guidance notes, before completing the form.

Completed forms can be emailed to jobs@bclm.com or posted to:

The HR Team

Black Country Living Museum
Tipton Road
Dudley
DY1 4SQ 

 

If you require assistance in completing the form, or need to make your application in an alternative format, please contact our HR Team on 0121 557 9643 or email: jobs@bclm.com. 

The Museum is committed  to being an equal opportunities employer. Candidates will be short-listed and selected  on  the sole basis of their relevant skills, experience and knowledge.  

Please refer to our section on Privacy to see how we handle the data you provide during the application process

Please note in the event of receiving a high volume of applications, we reserve the right to close the application deadline earlier than the date advertised for any of the above roles.


And finally...

Whichever role you are applying for, you can be sure that your contribution will make a real difference to the experience of our visitors and the success of our fantastic museum.

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