Join our team

The Black Country Living Museum is one of the UK’s leading open-air museums – having recently welcomed its 7 millionth visitor since it opened 33 years ago and now attracting 312,000 visitors annually to its astonishing 26 acre site, two miles from the town centre of Dudley.

Casual Team Members (Food & Drink)

We are currently looking to recruit a number of Casual Team Members to help to provide an optimum level of front-line customer service throughout our food and drink outlets.

The Team Members (food & drink) will be responsible for providing an excellent, professional, pro-active and friendly waiting service or counter service to our food and drink customers, including the taking and serving of orders, assistance in the production of lunch items, snacks, fish & chips, light meals, desserts and drinks, the preparation and clearing of tables and the unit kitchen and assisting with the monitoring of stock levels.

The candidates must have:

substantial waiting / counter service in a similar high volume, quality coffee shop / restaurant / retail environment, including till operation;
excellent customer care skills;
experience of and enthusiasm for delivering a fresh, local and seasonal f&d offer;
excellent standards of personal presentation and attention to operational details;
flexible approach to working hours;
ability to work under pressure.

Work may include evenings, weekends and bank holidays.

Please note that due to the casual nature of these roles, the Museum is under no obligation to offer any hours of work and successful candidates are under no obligation to accept any work offered.

The closing date for the above positions is 10th January 2012.

Further details:

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The Museum is working towards achieving diversity and welcomes applications from all members of the community. Reg. as an educational charity, No. 504481. Reg. in England, Company No. 1226321.