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Visitor Engagement Volunteers

 Do you have a passion for the Black Country?  Could you help to engage our visitors by sharing the stories of the buildings, history and lives lived there? 

Our Visitor Engagement volunteers are key to bringing our buildings to life, engaging with visitors and performing demonstrations in costume.

With the interactive demonstrations to deliver, visitor enquiries to deal with and high standards of presentation to maintain, your skills and enthusiasm will help to make our visitor’s day out really special.

We’re looking for friendly folk to join our team. We’re offering training, ongoing support and the opportunity to experience time in one of the premier Museum sites in the country.

The typical daily tasks might involve, but are not limited to:

  • Telling the Black Country story by delivering demonstrations
  • Supporting family friendly activities
  • Supporting our events programme
  • Caring for our historic buildings and collections

To apply for this voluntary role please download the role summary.

If you like the sound of this, you might also want to take a look at  similar roles at our sister Museum, The Locksmith’s House in Willenhall.

Lynn, Visitor Engagement Volunteer talks about her time here at BCLM


"I wanted to do something for me, something I was interested in... I'm learning all the time which i didn't know I would be able to do get a real sense of achievement, it's enjoyable  meeting  new's just fun" 



Hear more from volunteer Lynn, about her story and experiences as a volunteer at BCLM on the video below   

Contact   Us

If you have some spare time and would like to be involved, we’d like to hear from you! 

To apply for this voluntary role please download the role summary.

Find out more about  what to expect and how to apply    or  contact our Volunteer Coordinator,  Black Country Living Museum on  0121 557 9643 or  Email:

Hear from our other volunteers and watch  videos following  a day in the life of a volunteer   including interviews about their roles here at BCLM

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