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Retail & Admissions Volunteer

We are looking for volunteers to support our Retail & Admissions team to deliver an exceptional visitor experience in our retail outlet and admissions desk.

In this role you will gain valuable experience in customer service and become part of and make a valuable contribution to the Museum's team.

What will be involved in this role?

  • ‘Meet & Greet’ - providing a warm welcome to our visitors
  • Supporting our team in delivering great customer service
  • Helping to deal with visitor enquiries 

For more info please download the role summary.

Contact Us

If you have some spare time and would like to be involved, we’d like to hear from you! 

If you'd like to apply to become a volunteer, please download an application form and send it to our Volunteer Manager,  Black Country Living Museum, Tipton Road, Dudley DY4 4SQ or email: 

Find out more about  what to expect and how to apply  or contact a member of the team on  0121 557 9643.

Hear from our other volunteers and watch  videos following  a day in the life of a volunteer   including interviews about their roles here at BCLM


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