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Jobs

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Have the best of both worlds

Our Museum is a unique place, both for our dedicated staff and our many visitors.

Our aim as a Museum is clear, but equally clear is the importance we place on our staff; without whose knowledge, experience and passion we wouldn’t be the success we are.

Whether you are looking for a career specifically in the museum or charitable sector or one of the professions, the Black Country Living Museum has many things which set it apart from other organisations.

What we can offer you

Along with our competitive benefits such as generous annual leave allowance (plus a buying and selling annual leave scheme),   occupational pension scheme, enhanced sick pay, staff discount scheme, subsidised food and drink, voluntary Health Cash Plan, Child Care Voucher Scheme and free entry to numerous other local attractions, we offer an environment which encourages development, empowerment and personal responsibility. 

Current Vacancies

For the full job profiles, please click on the job title links.

  

Costume

35 hours per week over 5 days (Part-Time)

£20,000 - £22,500 per annum pro rata

This is a new role and will assist the Head of Visitor Engagement by managing the day to day operation of the Sewing room, producing historically accurate garments for costumed staff and volunteers to enhance the visitor experience and supporting the development of events, activities and new projects.

If this sounds like something you would be interested in then please click on the job title above to view the full job description and see our Applying for jobs section below.   

Closing date – Midnight Friday 9th March

Interview Date – Thursday 15th March

Learning Team

We are looking to grow our existing team of casual Learning Assistants to deliver the Museum’s Learning Programmes to a wide range of audiences. 

The role will enable the Museum to maintain its reputation as a centre of excellence for enjoyable, engaging and interactive formal and informal learning.

If this sounds like something you would be interested in then please click on the job title above to view the full job description and see our Applying for jobs section below.   

Closing date for all applications: 27th February 2018.

Interviews will take place on the 5th and 8th March 2018.  

Communications & Marketing Team

£25,000 per Annum 

We are looking to recruit an experienced Audience Analyst on a permanent basis who will report to the Museum’s Deputy Chief Executive for Communications and Marketing, as we embark on a major development of our 26 acre site.  

The Audience Analyst role is responsible for gathering audience insights and, working with the Deputy Chief Executive (Communications & Marketing), developing a clear understanding of the Museum’s existing and potential audiences and to engage the wider organisation with these audiences, their needs, behaviours and aspirations to enable strategic decision making.

You will also have responsibility for managing a rolling programme of qualitative and quantitative market research and managing visitor data to be used by key internal stakeholders. 

If this sounds like something you would be interested in then please click on the job title above to view the full job description and apply via a CV and Covering letter (see email and postal address in the Applying for jobs section below).   

Closing date: Sun 25 Feb 2018.

Interviews W/C 5th Mar


 £17,500 Per Annum 

Our award-winning corner of the West Midlands is now one of the finest and largest open-air museums in the United Kingdom and is continuing to grow and develop.

As a result of this development we are looking to recruit a Community Engagement Assistant on a permanent basis who will report to the Community Engagement Manager.

The Community Engagement Assistant will carry out the commitment of Black Country Living Museum to welcome and include diverse audiences by providing key administrative support to the Community Engagement Manager, including processing and evaluating data, communicating with internal and external audiences and organising on site and off site events. 

If this sounds like something you would be interested in then please click on the job title above to view the full job description and see our Applying for jobs section below.   

Closing date: Sun 25 Feb 2018.

Interviews W/C 5 Mar


(9 Month Fixed Term Contract)

£28,500 Per Annum Pro Rata 

We are looking to recruit an experienced Marketing Manager on a fixed term basis who will report to the Museum’s Deputy Chief Executive for Communications and Marketing, as we embark upon a major development of our 26 acre site.  

The Communications & Marketing Manager is key to the successful delivery of Black Country Living Museum’s (BCLM) Marketing Strategy which aims to raise the profile of the Museum and increase annual visitor attendance and engagement. You will be responsible for managing the implementation of communications and engagement plans covering media, social media, marketing and direct marketing via the Museum’s CRM system. In addition you will also manage the busy Marketing and Communications team. 

If this sounds like something you would be interested in then please click on the job title above to view the full job description and apply via a CV and Covering letter (see email and postal address in the Applying for jobs section below).   

Closing date: Wednesday 21st February 2018.

Interviews W/C 26th February. 

Retail & Admissions

Area Lead – Retail & Admissions                           

Salary £17,368 (pro-rata) (£8.35/hour) 

This is a part time role, working for a minimum of 16 hours (2 days flexible and varied across 7 days) each week to support both the Retail Manager and Admissions & Welcome Manager in ensuring that excellent standards are maintained across both teams. As well as assisting with staff rosters, retail orders and general administrative tasks, this role will also be the champion for excellent standards across our front of house operations, working closely with staff and ensuring a high level of competence in all areas to be able to deputise for Admissions & Welcome Manager and Retail Manager in their absence.

To apply for this position, please click on the job title above to view the full job description and see our applying for jobs section below.  

Closing date for applications 25 Feb at 5pm.

To apply for the above roles, please click on the job title above to view the full job description and see our Applying for jobs section below. 


Hourly rate: £7.83 per hour 

We have a permanent assistant position available on our Retail & Admissions Team for 3 days a week (flexible and varied across 7 days). Your responsibilities will be to welcome, serve and assist visitors to the Museum; demonstrating exceptional levels of customer service and efficiency, and creating a positive sales environment. The successful candidates must have experience of working in a busy retail and/or visitor admission environment, ideally within the heritage, cultural or visitor engagement sector.

Closing date for applications 25 Feb at 5pm.

To apply for the above roles, please click on the job title above to view the full job description and see our Applying for jobs section below. 


Hourly rate: £7.83 per hour

We have a number of casual positions for the Feb Half Term and beyond. Your responsibilities will be to  welcome, serve and assist visitors to the Museum; demonstrating exceptional levels of customer service and efficiency, and creating a positive sales environment. The successful candidates must have experience of working in a busy retail and/or visitor admission environment, ideally within the heritage, cultural or visitor engagement sector.

Closing date for applications 25 Feb at 5pm.

To apply for the above roles, please click on the job title above to view the full job description and see our Applying for jobs section below. 

Food & Drink

Salary £35k - £40k per annum

Full Time Permanent.

It’s an exciting time to join us, this role offers you the chance to lead our nationally renowned Food and Drink offering and forms part of the senior management team at the museum.

As the Head of Food and Drink you will lead, manage and develop the Museum’s Food & Drink offer, optimise financial performance, brand development, customer service and experience and develop five new units as part of the Museum’s major development project; Forging Ahead.

If this sounds like something you would be interested in then please apply to lucy.bennett@bclm.com sending a CV and covering letter detailing how you meet the requirements of the attached Job Description.

Closing date: Midnight on Sunday 11 March

Interviews: Wednesday 21 March 


Salary £22k - £27k per annum

Full Time Permanent.

This role will manage the Museum’s Pub and Heritage Food & Drink Shop operation; you will optimise financial performance, brand development and customer service and experience.

During daily operations, seasonally different trading periods and significant public events; you will manage operational delivery that maximises the benefit for our visitors and fulfils the Museum’s strategic aims.

You will be managing 20 staff initially and this will rise to 30 as we progress with the Forging Ahead project where you will play a key role in establishing our new pub and shops.

If this sounds like something you would be interested in then please apply to lucy.bennett@bclm.com sending a CV and covering letter detailing how you meet the requirements of the attached Job Description.

Closing date: Midnight on Monday 26 February

Interviews: Friday 2 March


The Museum is growing and we’re looking forward to another great season ahead.

There are various roles, and job types now available in our busy Food & Drink, and, Heritage Shops teams.

We‘re looking for confident and capable professionals, who can display flexibility and work well as part of a team.

We have roles available within the Bottle & Glass pub, the Workers Institute, Rolfe Street café, Hobbs fish and chip shop, sweet & cake shops.

Please read the job profiles and indicate on the internal application form which role you are applying for.

Serving staff.  2 x casual role.

Serving staff.  1 x fixed term role.

Fryer. 1  x casual role.

Serving staff. 2 x permanent roles.

Serving staff. 3 x casual roles.

Costumed bar staff.  3 x Casual roles.

Costumed bar staff.  1 x fixed term role.

Costumed demonstrator. 2 x casual roles.

To apply for one of these positions, please click on the job title above to view the full job description and see our Applying for jobs section below. 

Applying for Jobs at BCLM

For the full job profiles, please click on the job title links above. 

If you are interested in being a part of the Museum and wish to apply for one of our current vacancies, you will need to complete an application form (unless otherwise specified). Download the Job application form below:

Be sure to read the guidance notes (DOC 214kB), before completing the form.

Completed forms can be emailed to jobs@bclm.com or posted to:

Head of Human Resource Development

Black Country Living Museum
Tipton Road
Dudley
DY1 4SQ 

If you require assistance in completing the form, or need to make your application in an alternative format, please contact Head of Human Resource Development on 0121 521 5615 or email: jobs@bclm.com. 

The Museum is committed  to being an equal opportunities employer. Candidates will be short-listed and selected  on  the sole basis of their relevant skills, experience and knowledge.  

Volunteering Opportunities

We have a wide range of volunteering opportunites all year round

For other volunteering opportunities visit our volunteering pages

Work Experience Placements 

The Museum offers a range of unpaid work experience opportunities, from front of house placements in our demonstrated workstations, food and drink outlets and retail and admissions visitor centre, to administrative and support function placements.

If you are interested in applying for a work placement, please complete the Work Experience Placement Form and email to our Head of Human Resource Development, jobs@bclm.com

Please note that we receive a high volume of work experience requests and we are, unfortunately, unable to accommodate them all.

If you require assistance in completing the form, or need to make your application in an alternative format, please contact Head of Human Resource Development on 0121 521 5615 or email jobs@bclm.com


And finally...

Whichever role you are applying for, you can be sure that your contribution will make a real difference to the experience of our visitors and the success of our fantastic museum.

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